We need to reschedule a session that is scheduled to start in less than 24 hours
Rescheduling at short notice To avoid last minute changes, reschedules via the platform are not possible. Of course things do...
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Session Issues
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Rescheduling a session
Changing the date or time of a session Our system allows you to make changes to a session any time... -
Why can’t I change a session within 24 hours of the scheduled start time?
The GrowthMentor Attendance Policy states that sessions may only be rescheduled within our system 24 hours before the scheduled start... -
What to do when your call doesn’t actually happen
Once a scheduled session’s time is up, you can find the session in the ‘Needs Attention’ queue. If the session... -
I want to cancel a session
Still pending acceptance If you haven’t heard from a mentor and really would like to specifically talk to them, definitely... -
Session status is incorrect
Good news! Admin can edit anything at any time 🙂 Just let us know via live chat, Jessica or Michelle...
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