How do I find a growth mentor that speaks my language? If you’re not a native English speaker, we’ve got you covered. You can still take advantage of the benefits of...
Two ways to find a mentor Use the search/filter section to select a mentor or post a help request for them to apply to We have...
Posting a Help Request Post a request stating exactly what you need help with and let the mentors and other community members apply. Click...
How do I message a mentor? To send a private message to a mentor, you simply go on their profile and click ‘Message Me’. If you...
Session Life-Cycle From selecting a mentor to leaving a review Here’s how things go down once you decide on a mentor that...
How does scheduling work with different time zones? Schedule sessions based on YOUR time zone. You will always see schedules based on the time zone that you are...
Scheduling a session with a mentor The full process of selecting a mentor, scheduling and meeting Once you have selected a mentor that you would like...
I am not sure what to put for the objective of my session What is the objective of my session? That’s ok! Take a pick from the drop down menu that you think...
Should I book a 15, 30, or 60 minute session? Decide your session duration based on your needs You’ll be able to buy blocks of 15 minutes, 30 minutes, or...
The mentor has accepted the call, now what? On the session page, you will see the mentor’s communication details – Skype, Zoom or Google hangouts. If Skype, it...
Attendance Policy Once a session is scheduled by a mentee and a mentor accepts the session, it should start at the scheduled...
How long does it usually take for a mentor to respond to a session request? Some mentors respond to session requests the moment they get the first email notifications and some take a bit longer...
How to write a session request Mentorship requires humility, active learning, and building real human relationships. Our mentors were chosen based on these values, along with...
Creating A Great Help Request If you have a challenge, then we have a mentor who can help! When you submit a help request, you’re...
Times Available Filter Our Times Available Filter will show you which people are available at certain times according to YOUR time settings. If...
Add more free calls With membership you can have 3 free active calls at any point in time. Paid calls are not subject to...
Finding Responsive Mentors Before giving insider tips on how to find responsive mentors, it must be mentioned that our team monitors mentor responsiveness...
Getting help ASAP If you need help NOW hop into Slack, specifically the #ask-the-community channel. People are active in here 24 hours a...